Privacy Policy

Date: December 2022
Last Updated:  August 2025

Care Focus Support Services Inc. (“Care Focus,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website carefocus.ca or engage with our services.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, or other details you provide via forms, calls, or emails.
  • Service Information: Details related to care requests, facility staffing needs, or consultations.
  • Technical Information: IP address, browser type, device information, and cookies to improve website functionality.
  1. How We Use Your Information

Your information may be used to:

  • Provide healthcare staffing and support services.
  • Respond to inquiries, requests, or emergency staffing needs.
  • Improve website performance and user experience.
  • Send updates, service notices, or promotional material (with consent).
  • Comply with legal and regulatory requirements.
  1. Sharing of Information

We do not sell or rent personal information. We may share information only with:

  • Authorized staff and partners to deliver requested services.
  • Third-party providers (e.g., website hosting, analytics, secure email).
  • Regulatory or legal authorities where required by law.
  1. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Enhance user experience.
  • Track website traffic and performance.
  • Provide targeted, relevant content.
    You may disable cookies in your browser settings, though some features may not function properly.
  1. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

  1. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.
  • Withdraw consent for communication or marketing.
  • Request deletion of your personal data (subject to legal requirements).
  1. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

  1. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect information from minors without parental consent.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

📍 Care Focus Support Services Inc.
208A – 1977 Finch Avenue West
Toronto, ON M3N 2V3, Canada

📞 Phone: +1 416-566-5266
📧 Email: info@carefocus.ca

  1. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Effective Date.”

Let’s talk today

Contact our team to learn how we can support your care goals.